1. Introduction
Welcome to The CreAct Academy. This Shipping and Delivery Policy explains how we process and deliver orders once a purchase is made on our platform.

2. Shipping Time
We strive to ensure prompt dispatch and reliable delivery of all orders.

• Orders are typically shipped within 5–7 business days from the date of purchase.

• Delivery timelines may be affected during peak seasons, public holidays, or unforeseen circumstances.

3. Delivery Partners
To ensure safe and timely delivery, we collaborate with reputable logistics partners.

• Once your order is dispatched, tracking details will be shared with you via email or SMS.

• The exact delivery time depends on your location and the shipping provider’s schedule.

4. Shipping Charges
Shipping charges are calculated based on the delivery location and the total value of your order.

• Any applicable fees will be clearly displayed at checkout before you confirm your purchase.

5. Delivery Issues
We are committed to resolving any issues related to shipping and delivery.

• If your order is delayed, lost, or arrives damaged/incorrect, please contact us at academy@thecreact.com.

• We will assist you with a resolution, including arranging for an exchange or replacement where applicable.

6. Shipping Restrictions
We currently deliver only within India.

• If your location is not serviceable, you will be informed during checkout.

• We may restrict delivery to certain remote or unserviceable areas depending on logistics feasibility.